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Payment by Visa, Visa Delta, Master Card, and Switch can be made
over the phone. Please have your card number, expiry date and in
the case of Switch, issue number at hand when calling.
Returns Policy
Goods becoming damaged in your opinion through defective materials
or poor workmanship should be returned for inspection immediately
and if necessary the item may have to be returned to the manufacturer
for testing. In these cases 28 days must be allowed.
Under no circumstances should items be continued to be used when
damaged, as you will be deemed to have accepted the goods in their
damaged condition. Postage fees will be reimbursed for justified
damages.
By Cheque
If paying by cheque. Send your order with a cheque to:
Froghill Tack
Froghill Farm
Standford
Ventor
Isle Of Wight
PO38 3AN
By phone
Call us with your order at +44 (0)1983 840205 between the
hours
Monday - Saturday from 9.00am - 5.00pm, Sunday 10.00am - 4.00pm
We will be glad to answer your questions or help you with your order.
By Fax
If you would like, you may fax your order to us at +44 (0) 1983
840190. Be sure to include your e-mail address and your phone
number. If we have any questions we will contact you.
We offer 14 days unconditional approval on any item purchased from
our mail order dept. We will supply full refund (excluding postage
and packaging) on any item returned unsoiled within 14 days. Alternatively
you may simply exchange the item.
Delivery
If goods are in stock, dispatch is the same day, but under exceptional
circumstances or demand, please allow 28 days.
Price Changes & VAT. Every effort is made to maintain the prices
quoted on this website. We reserve the right therefore, to discontinue
any item from this list and change prices as and when necessary.
Prices shown include VAT where applicable.
Mainland only - To cover the cost of post and packaging, please
add £4.50 for orders required in 2-4 working days, £12.00 for orders
required the next day.
Postage is charged at postal rate. VAT may be deducted on all orders
to non E.C. countries by removing 17.5% from the price of each product.
We will be happy to quote specific prices in order to ensure the
correct amount is sent.
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